Services provided by A.R.Technik includes all standard scope of service required by the customer. The company carries out service both warranty and after the warranty period. Furthermore, the company will offer service on order or option contract service.
Is a set of activities provided to the customer and defined in service contract. Service contract establishes the terms, scope of required works, the material needed to make service works, authorized persons and contacts on these persons, the manner and form of ordering extraordinary service intervention, defines machines, devices eventually the range of serviced technology, rights and obligations of the customer and supplier, payments and warranty conditions.
Examples of offered services:
- to realized supply of equipment by the company, A.R.Technik offer expert installation, configuration and testing the devices in operation,
- operational activities at the place of installation,
- repair or replacement of defect parts,
- guaranteed start time for service according the conditions by the service contract,
- the possibility of software service via remote access.
General warranty on products and services supplied by A.R.Technik is provided in accordance with the Civil code, as valid wording.